Cosmo Online Casino in Australia – Terms and Conditions

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Содержимое

• Account Registration and Verification

• Verification Process

• Gameplay and Wagering Requirements

• Payout and Withdrawal Terms

• Payout and Withdrawal Methods

• Minimum and Maximum Payout Limits

• Dispute Resolution and Governing Law

• Arbitration

Cosmo Australia, a leading online casino operator, is committed to providing a safe and enjoyable gaming experience for all its customers. As part of this commitment, we have established a set of terms and conditions that govern the use of our online casino services.

By accessing and using our online casino services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you must not access or use our online casino services.

1. Eligibility

To use our online casino services, you must be at least 18 years old and have a valid payment method. You must also be physically located in Australia at the time of play.

2. Account Registration

To register an account with us, you must provide accurate and complete information, including your name, address, and contact details. You must also choose a unique username and password.

3. Account Security

You are responsible for maintaining the confidentiality and security of your account login credentials. You must not share your login credentials with anyone or use them for any unauthorized purpose.

4. Wagering and Betting

You must not wager or bet more than you can afford to lose. You must also not use our online casino services for any illegal or fraudulent purpose.

5. Withdrawals

We reserve the right to request additional documentation or information to verify your identity and payment method. We also reserve the right to limit or refuse withdrawals at our discretion.

6. Dispute Resolution

If you have a dispute with us, you must contact our customer support team in writing to resolve the issue. If the issue cannot be resolved, you may contact the relevant regulatory authority or seek legal advice.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or related to these terms and conditions will be resolved through the Australian courts.

8. Amendments cosmocasino

We reserve the right to amend these terms and conditions at any time. You will be notified of any changes and will be required to agree to the revised terms and conditions in order to continue using our online casino services.

We are committed to providing a safe and enjoyable gaming experience for all our customers. If you have any questions or concerns, please do not hesitate to contact our customer support team.

Cosmo Online Casino in Australia is committed to responsible gaming and is a proud supporter of GambleAware and the Australian Institute of Family Studies.

Account Registration and Verification

Cosmo Online Casino in Australia requires all players to register and verify their accounts before making a deposit or playing any of our games. This is a one-time process that helps us ensure the security and integrity of our platform.

To register, simply click on the “Sign Up” button on our homepage and fill out the registration form with your personal details. You will need to provide your name, email address, phone number, and a unique password. Please ensure that you enter all the required information accurately and completely.

Once you have completed the registration form, you will receive an email from us to verify your email address. This is an important step in the process, as it helps us ensure that you are the rightful owner of the email address you provided. To verify your email address, simply click on the link provided in the email.

After verifying your email address, you will need to verify your identity by providing a valid government-issued ID, such as a driver’s license or passport. This is a mandatory step in the process, as it helps us comply with anti-money laundering and counter-terrorism financing regulations.

Verification Process

The verification process typically takes a few minutes to complete, and you will receive a confirmation email once it is complete. If you encounter any issues during the verification process, please contact our support team for assistance.

Important: Failure to complete the verification process may result in your account being suspended or closed. We reserve the right to request additional documentation or information to verify your identity at any time.

By registering and verifying your account, you are agreeing to our Terms and Conditions and Privacy Policy.

Gameplay and Wagering Requirements

Cosmo Online Casino in Australia is committed to providing a fair and enjoyable gaming experience for all players. To ensure this, we have established certain rules and guidelines that govern gameplay and wagering requirements.

Gameplay Rules:

• Players must be at least 18 years old to participate in any game or promotion offered by Cosmo Online Casino in Australia.
• Players must have a valid account and be logged in to access and play any game or promotion.
• Players must comply with all game rules, including but not limited to, game-specific rules, bonus terms, and wagering requirements.
• Players must not engage in any form of cheating, collusion, or other unfair practices to gain an advantage in any game or promotion.
• Players must not use any third-party software or tools to manipulate or alter the outcome of any game or promotion.
• Players must not use any form of artificial intelligence or other automated systems to play or participate in any game or promotion.

Wagering Requirements:

Wagering requirements are the amount of real money bets that must be placed in order to release bonus funds or winnings from bonus funds.

Wagering requirements are calculated based on the total amount of real money bets placed, and not on the total amount of bonus funds or winnings from bonus funds.

Wagering requirements must be met within a specified time period, as outlined in the bonus terms and conditions.

Wagering requirements may vary depending on the specific game or promotion, and are outlined in the bonus terms and conditions.

Wagering requirements are subject to change, and players are responsible for checking the bonus terms and conditions for any updates or changes.

By participating in any game or promotion offered by Cosmo Online Casino in Australia, players agree to be bound by these gameplay and wagering requirements, as well as all other terms and conditions outlined in our website.

Payout and Withdrawal Terms

Cosmo AU is committed to providing a seamless and efficient payout and withdrawal process for our valued customers. To ensure a smooth experience, we have established the following terms and conditions for payouts and withdrawals.

All payouts and withdrawals will be processed within 24-48 hours of receiving a valid request. However, please note that some requests may take longer to process due to unforeseen circumstances or additional verification requirements.

Payout and Withdrawal Methods

Cosmo AU offers a range of payout and withdrawal methods, including:

• Bank Transfer: This method is available for withdrawals of AUD 1,000 or more. Please note that bank transfer fees may apply.

• E-Wallets: We support a variety of e-wallets, including Neteller, Skrill, and PayPal. Please note that e-wallet fees may apply.

• Credit/Debit Card: This method is available for withdrawals of AUD 500 or more. Please note that credit/debit card fees may apply.

• Cheque: This method is available for withdrawals of AUD 1,000 or more. Please note that cheque fees may apply.

Minimum and Maximum Payout Limits

The minimum payout limit is AUD 20, while the maximum payout limit is AUD 50,000. Please note that these limits may be subject to change, and we reserve the right to adjust them at any time.

We also reserve the right to set a maximum withdrawal limit for specific games or game types. This limit will be clearly displayed on the game or game type in question.

In the event that a payout or withdrawal exceeds the maximum limit, we will contact the player to discuss alternative payment options.

Cosmo AU is committed to providing a secure and reliable payout and withdrawal process. If you have any questions or concerns regarding payouts or withdrawals, please do not hesitate to contact our dedicated customer support team.

Dispute Resolution and Governing Law

Cosmo Australia (hereinafter referred to as “Cosmo AU” or “the Company”) is committed to providing a fair and transparent dispute resolution process for all players. In the event of a dispute, the following procedures will be followed:

1. The player must contact Cosmo AU’s customer support team via email or phone to report the issue. The customer support team will investigate the matter and attempt to resolve it to the player’s satisfaction.

2. If the issue cannot be resolved through customer support, the player may escalate the matter to the Company’s dispute resolution committee. The committee will review the case and make a decision based on the evidence presented.

3. If the player is not satisfied with the outcome, they may choose to seek arbitration or litigation in a court of competent jurisdiction.

The governing law for all disputes arising out of or related to the use of Cosmo Online Casino (hereinafter referred to as “Cosmo Casino”) is the laws of Australia. The parties agree that any dispute arising out of or related to the use of Cosmo Casino will be resolved in accordance with the laws of Australia, without regard to principles of conflict of laws.

Arbitration

The parties agree that any dispute arising out of or related to the use of Cosmo Casino will be resolved through binding arbitration in accordance with the rules of the Australian Arbitration Association. The parties agree to be bound by the decision of the arbitrator.

Important Note: The Company’s dispute resolution process is designed to be fair and transparent. However, the Company reserves the right to modify or change the process at any time without notice. It is the player’s responsibility to review and understand the dispute resolution process before using Cosmo Casino.

By using Cosmo Casino, the player acknowledges that they have read, understood, and agreed to the terms and conditions, including the dispute resolution process.